Because we ship to your door directly from our warehouse in South Korea, it is very difficult for us to accept returns, as it is for all other cross-border e-commerce sites.
Customers will buy products at a much cheaper price directly from manufactured countries, therefore, your return shipping cost will be unreasonably high, if you were to return.
However, if you have any of the following issues, we would like to cordially resolve it with you case by case.
- You have received a wrong product.
- You have received a damaged product.
If this happened to you, please contact us via Whatsapp and we will resolve the issue with you personally.